Terms & Conditions

Last Updated: February 09, 2026

Thank you for using mirror!

These Terms of Service (“Terms”) are a binding legal agreement between you and mirror that govern your right to use the websites, applications, and other offerings from mirror (collectively, the “mirror Platform”). When used in these Terms, “mirror,” “we,” “us,” or “our” refers to the mirror entity with whom you are contracting.

"mirror" is the trading name of GetMirror Consultancy, LLP, which is a limited liability partnership registered in Goa, India, with LLP registration number ACQ-3014 and whose registered address is HNo 22, Nr. PWD Sevrage, Plant, Kate, Baina, Vasco-Da-Gama, South-Goa - 403802.

What mirror does

mirror helps you understand your relationship with money through four main features:

• Compare: Upload statements and compare spending with similar users
• Stories: Share and read real community money experiences
• Answers: Ask and answer money-related questions
• Lana: Chat with AI assistant for spending analysis and habit insights

Using mirror

Your Account

You must be 18 or older to use mirror. When you create an account, you agree to:

• Provide accurate information
• Keep your login credentials secure
• Let us know if your account is compromised
• Not share your account with others

You're responsible for all activity on your account.

What You Can Do

You can:

• Upload your bank statements to analyze your spending
• Upload bank statements belonging to others if you have their permission and have shared this Privacy Policy with them
• Compare your finances with others who've shared their data
• Read, comment on, and share stories about money
• Ask and answer questions in the community
• Chat with Lana about your spending patterns
• Delete your data at any time

What You Can't Do

• Share false or misleading information
• Upload bank statements belonging to others without their permission
• Harass, discriminate against, or abuse other users
• Try to identify specific users from anonymized data
• Use mirror to promote products or services
• Scrape, hack, or reverse engineer mirror
• Share other people's private information
• Use mirror for anything illegal

Your Data and Privacy

What We Collect

When you use mirror, we collect:

• Information you provide (bank statements, stories, questions, answers)
• Information from Lana chats
• Usage data (how you interact with mirror)

How We Use Your Data

For Compare:

• We categorize your transactions using automated systems
• Original statements are deleted after categorization
• We use a third-party service to format your data
• Comparative insights are anonymized and aggregated
• No one sees your specific transaction details

For Stories, Answers, and Lana:

• Your stories and answers are visible to other users under your chosen display name
• Lana analyzes your spending data to provide personalized insights
• We don't sell your data to anyone. Period.

Your Data Rights

You can:

• View all your data in your account
• Delete your account and all data at any time
• Request a copy of your data
• Ask us to correct inaccurate information

Learn more in our Privacy Policy.

Fees

What You Pay

mirror charges ₹75 per month. This fee lets you:

• Upload and analyze up to 3 bank statements per day
• Access all features (Compare, Stories, Answers, Lana)
• Use mirror for one month from payment date

Payments

• Fees are charged at the time of purchase
• Monthly subscriptions auto-renew unless you cancel
• You can cancel anytime from your account settings
• Refunds are handled case-by-case at our discretion

Content You Share

What You Post

When you share content on mirror (stories, answers, comments), you agree that:

• It's accurate and doesn't mislead others
• You own it or have the right to share it
• It doesn't violate anyone's privacy or rights
• It follows our community guidelines

Content Guidelines

Don't post content that:

• Contains hate speech or discrimination
• Harasses or threatens others
• Shares private financial information about others
• Promotes illegal activities
• Violates copyright or trademark laws
• Contains spam or advertising

What We Can Do With Your Content

When you post stories, answers, or comments, you give mirror permission to:

• Display it on the platform
• Use it to improve our services
• Include it in aggregated insights
• Moderate or remove it if it violates our terms

You keep ownership of everything you post.

Lana (AI Assistant)

How Lana Works

• Lana analyzes your spending data to provide personalized insights
• Conversations with Lana are private to you
• Lana's suggestions are informational, not financial advice
• We may use Lana conversations to improve the service

What Lana Isn't

Lana is not:

• A financial advisor or licensed professional
• A substitute for professional financial advice
• Guaranteed to be accurate or complete
• Responsible for your financial decisions

What We're Not Responsible For

No Warranties

mirror is provided "as is." We don't guarantee that:

• The service will always be available or error-free
• Lana's insights will be accurate
• Other users' content is accurate or helpful
• Using mirror will solve your money problems

Limitations

We're not liable for:

• Decisions you make based on mirror data or Lana's suggestions
• Content posted by other users
• Technical issues or data loss
• Third-party services we integrate with
• Any indirect, incidental, or consequential damages

Your Responsibility

You acknowledge that:

• You're responsible for your own financial decisions
• mirror provides information, not advice
• You should verify any information before acting on it
• You use mirror at your own risk

Community Standards

Be Respectful

• Treat others with kindness and respect
• Don't discriminate based on income, background, or situation
• Keep discussions constructive
• Respect others' privacy

Be Honest

• Share real experiences, not fiction
• Don't exaggerate or mislead
• If you're unsure, say so
• Don't pretend to be someone you're not

Be Safe

• Don't share identifying information (yours or others')
• Don't share bank account numbers, passwords, or other sensitive data
• Report concerning behavior to us
• Don't use mirror to harm yourself or others

Our Rights

We Can:

• Remove content that violates these terms
• Suspend or terminate accounts for violations
• Change or discontinue features
• Update these terms with notice
• Investigate potential violations
• Cooperate with law enforcement

Account Termination

We may suspend or terminate your account if:

• You violate these terms
• You provide false information
• Your account is inactive for over one year
• Required by law
• Necessary to protect other users

You can delete your account anytime from your settings.

Changes to These Terms

We may update these terms from time to time. If we make significant changes:

• We'll notify you by email or in-app
• You'll have 30 days to review changes
• Continuing to use mirror means you accept the new terms
• You can delete your account if you disagree

Disputes and Legal

Governing Law

These terms are governed by the laws of India. Any disputes will be resolved in the courts of Goa, India.

Limitation Period

You must bring any claims within one year of when they arise.

Entire Agreement

These terms, along with our Privacy Policy, constitute the entire agreement between you and mirror.

Contact Us

For questions or complaints about these terms or mirror's handling of personal information:

By mail: HNo 22, Nr. PWD Sevrage, Plant, Kate, Baina, Vasco-Da-Gama, South-Goa - 403802, India

By email: vinod.getmirror@gmail.com

By phone: (+91) 7058370187

In Short

• mirror helps you understand your money through comparing, stories, community Q&A, and AI insights
• We protect your data and never sell it
• ₹75/month gets you full access
• Be respectful, honest, and safe in our community
• We provide information, not financial advice
• You're responsible for your own financial decisions
• We can remove content or accounts that violate these terms

By using mirror, you agree to these terms.